Important Information and Emergency Contacts for AAPoly Students
List Contact Details
Education Provider

Academies Australasia Polytechnic (AAPoly)

Level 7, 628 Bourke St, Melbourne, VIC3000
+61 3 8610 4100

Student Counsellor Angela Rivera
+61 3 8610 4100
(Please provide your full name, student ID and contact number in your email.)

The International Student Counsellor opening hours are between 8:30am and 5pm Monday, Tuesday and Wednesday during semester and students holidays.
AAPoly Homestay Contact Tracy Huang
+61 3 8610 4170
Homestay Provider Contact +61 3 9495 0007
Emergency Telephone Numbers Police, Fire, Ambulance
Department of Immigration and Border Protection (DIBP) Ground Floor Casselden Place, 2 Lonsdale St, Melbourne
131 881

Postal Address: GPO Box 241 Melbourne, VIC 3001
Opening Hours: 09:00AM – 04:00PM
Overseas Student Health Care provider (BUPA)

For more information

1800 888 942 (from within Australia)
+61 3 9937 4223 (from outside Australia)


Medical Centres Medical Collins Street Centre
8th Floor, 267 Collins Street, Melbourne
03 9654 6088

Medical One
Level 3, 23 QV Terrace, 292 Swanston St Melbourne
03 8663 7000
Transport METLINK
1800 800 007 (6am - midnight daily)
State Emergency Service For emergency assistance in a FLOOD or STORM dial
132 500
Lifeline Centres For counselling service dial
13 11 14
Poisons Information Centres For service in poisoning situation dial
131 126
Emergency Translation For translation service in an emergency situation dial
1300 655 010
Personal Safety
It is important to be alert and aware of your personal safety when you go out. If you are going out at night remember:
  • Think ahead - consider how you are going to get home - what about pre-booking a taxi or arranging transport with a friend or family member?
  • Never hitch-hike.
  • Make sure that you stay with your party and that someone knows where you are at all times.
  • Make sure you have enough money to get home or to phone.
  • Keep away from trouble - if you see any trouble or think trouble might start - move away from the scene if you can. The best thing you can do is to alert the police and keep away.
  • Walk purposely and try to appear confident. Be wary of casual requests from strangers, like someone asking for a cigarette or change - they could have ulterior motives.
  • Try not to carry your wallet in your back trouser pocket where it is vulnerable and in clear view.
  • If you are socialising in a public place never leave your drink unattended - drink spiking can happen.
If you are out:
  • Be alert to your surroundings and the people around you, especially if you are alone or it is dark
  • Whenever possible, travel with a friend or as part of a group
  • Stay in well-lit areas as much as possible
  • Walk confidently and at a steady pace
  • Do not respond to conversation from strangers on the street or in a car - continue walking
  • Be aware of your surroundings, and avoid using headphones - you might not hear trouble approaching
  • Always keep your handbag, briefcase or bag in view and close to your body
  • Be discrete with your cash or mobile phones
  • When going to your car or home, have your keys in your hand and easily accessible
  • Consider carrying a personal attack alarm
  • If you do not have a mobile phone, make sure that you have a phone card or change to make a phone call, but remember - emergency 000 calls are free of charge.
Public Transport Safety
Travelling on public transport should be a safe and comfortable experience. Numerous security measures have been adopted to maximise the safety of travellers including: security officers, police, guards, help points, good lighting and security cameras. Most drivers also have two-way radios and can call for assistance.

More information, please click and download Student Handbook
Introducing Melbourne
Melbourne is Australia’s second largest city with a population of around 4.8 million. It also has a large number of international students who come from all over the world. Melbourne is an exciting place to live and study. It hosts a wide variety of events and festivals in its many sports complexes, art galleries, theatres, streets and laneways. It has a large number of parks and gardens, a thriving arts culture, bayside beaches and a blend of historical and modern architecture. The city is set around the shores of Port Philip Bay with the centre of Melbourne on the northern banks of the Yarra River about five kilometres from the bay.
Tourism In and Around Melbourne
Academies Australasia Polytechnic is located in the heart of Melbourne within easy walking distance of many tourist attractions, e.g.:
  • The Melbourne Aquarium
  • The National Gallery of Victoria
  • Federation Square
  • The Royal Botanic Gardens
  • The Melbourne Cricket Ground (MCG)
  • Old Melbourne Gaol
  • The Melbourne Museum
  • The Yarra River
There are also many interesting and beautiful tourist destinations within 100km of Melbourne that students can visit on weekends, e.g.:
  • Goldfields region around Ballarat
  • Great Ocean Road
  • Phillip Island
  • Yarra Valley wine regions
  • Wilson’s Promontory
More information can be found at either or