Diploma in Community Services - CHC52015
Open the door to a rewarding career in community services
If you enjoy making a difference in the lives of others, this course will prepare you with the skills, knowledge and practical experience needed to turn your passion into a rewarding career as a community services professional.

The Diploma in Community Services gives students a holistic and comprehensive foundation in key skill areas needed to provide a superior level of support, services, informational and referral to community members who need it most.

This course is ACWA approved as meeting the highest standards of community service education in Australia and offers graduates the exclusive opportunity to apply for jobs in Justice and Human Services with the Australian Government.

COURSE CODE CHC52015 Diploma in Community Services
LOCATION In-class at 628 Bourke St Melbourne
CONTACT HOURS 2 days of in classroom per week
400 hours of supervised work placement
COURSE STARTS Upon Request. Please email enquiries@aapoly.edu.au for further details.

About this course
This ACWA approved course prepares you with the practical skills, background knowledge and real industry experience needed to work autonomously as a practitioner in a community services environment or welfare organisation.

Course material covers development and delivery of effective client support programs, how to provide counselling services, the application of legal and ethical principles to cases, how to support clients with drug, alcohol and mental health issues, confidentiality, and how to develop, facilitate and review all areas of case management. Students also learn how to use communication in a community workplace to obtain a positive response from clients and colleagues.

Students attend 2 days in the classroom per week and participate in 400 hours of work placement with one of AA Poly’s strong industry partners over 18 months. This Diploma is ACWA approved, and graduates of the course are qualified to apply for jobs in Justice and Human Services within the Australian Government. Graduates can also apply for a range of roles in community services, such as a case worker or manager in a number of specialist community service areas.
Study Units
CHCCOM003 Develop workplace communication strategies
HLTWHS004 Manage work health and safety
CHCCCS007 Develop and implement service programs
CHCLEG003 Maintain legal and ethical compliance
CHCADV002 Provide advocacy and representation services
CHCCDE011 Implement community development strategies
CHCDEV001 Confirm client development status
CHCCCS004 Assess co-existing needs
CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues
CHCDIS0010 Provide services to people with disability with complex needs
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
CHCDIV003 Manage and promote diversity
CHCCSL002 Apply specialist interpersonal and counselling interview skills
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
AA Poly recognises the diverse learning needs of students and has thus incorporated a range of teaching and delivery methods in the course offered. They include observations, discussions, written assignments, tests, examinations, and/or practical application/ work related projects, classroom instruction, group and individual work, field trips, teamwork activities and role plays. Assessments will be consistent with these training delivery methods.
Credit Transfer and Recognition of Prior Learning (RPL)
Credit Transfer is where units previously studied at another Registered Training Organisation or Education provider, are recognised and accepted as a completed unit.

For example, you may have completed the same unit of competency at another institution while undertaking another course; This will be recognised if the unit has the same title and unit code number. If a course title and code are not an exact match, a mapping process will be conducted to identify whether the unit requirements have been met.

Where Credit Transfer is being applied for, you must provide the unit, subject or competency information in the statement format and the original documents, including the qualification and related statements of attainment, must be produced.

Recognition of Prior Learning (RPL), means you may be able to shorten the length of your course by measuring the skills acquired through your work or life experiences, or through qualifications obtained from formal studies or training.

To receive RPL, you must apply at the time of enrolment (via the RPL section of the application form). All RPL applications have a due date requirement. This date is approximately four weeks from you receiving the RPL application documentation and must be completed before the commencement of any training services. If you have any queries about Recognition of Prior Learning (RPL), please contact us.
Victorian Government Funded Training Fee Information 2017
Fee For Service* $8,000
Swipe card*** $100 (Refundable)
Nominal Hours (Maximum) 1400
Government Funded $ Per Nominal Hour $6.00
Indicative Government Funded Tuition Fee $8,400
Indicative Student Tuition Fee per course ** $400
Indicative Student Tuition Fee per hour $0.29
Indicative Student Concession Tuition Fee per course $80
Indicative Student Concession Tuition Fee per hour $0.06
*Fee for Service: Fees charged for participants where participants are not eligible for State Government funding.
**Inclusive of all teaching materials provided to participants for the duration of the course.
***Swipe card: Only required for student attending classes at AAPoly

Please note:
·         The Student Tuition Fees as published are subject to change given individual circumstances at enrolment.
·         Student Tuition Concession rate: 20% of Student Contribution.

AAPoly may use both state and federal funding for this course (eligibility criteria does apply), Student tuition fees as published are subject to change given individual circumstances at enrolment.

AAPoly is a Skills First registered institution. Funding may be available through the Victorian Government for eligible students to study courses that will prepare students to work in an industry with a growing need for skilled workers. To see if you’re eligible for Skills First, click here.

Payment Plans
Payment plans are also available for students enrolling in certificate level courses.
Study & Career Pathways
Nationally recognised training Diploma in Community Services
Career opportunities • Community case worker or manager
• Residential care officer
• Domestic/family violence worker
• Migrant services worker
• Disability services officer
• Government officer (Justice or Human Services)
Graduates of this Diploma can continue on to study with AAPoly or move to a higher education qualification with Federation University, including a Bachelor of Community Development.